Elowen Privacy Policy

Last updated: May 28, 2026

Elowen is a personal home improvement assistant app. This policy explains what information the app collects, how it is used, and what controls you have over it.

      Elowen does not track you, does not contain advertising, and does not share your
      data with third-party analytics services.
    

1. Information You Provide

During onboarding, Elowen asks five optional questions to personalize your experience:

Your DIY skill level
Your home type
Your typical per-project budget
Your preferred project complexity
Your local climate

These preferences are stored only on your device using Apple's standard local storage. They are not sent to any server until you start a conversation, at which point they are included as context with your message so Elowen can give you relevant answers.

2. Conversation Messages

When you send a message, it is transmitted to the MCP server you configure in the app's Server Settings. Elowen does not operate a central server — you connect to your own infrastructure. The developer has no access to your conversations.

Before any message is sent, Elowen's on-device privacy filter scans it for personal information such as names, addresses, and phone numbers. Depending on what is detected:

Clean messages are sent as written.
Messages with likely personal information are flagged so you can rephrase.
Messages that contain only personal information are blocked entirely.

This scanning happens entirely on your device, before any network request is made.

3. Photos

If you attach a photo to a message, it is sent to your configured MCP server alongside your text. Elowen accesses your photo library only when you explicitly tap the attachment button — it does not scan or index your photos in the background.

4. Data We Do Not Collect

The developer does not collect, store, or have access to:

Your name, email address, or any account credentials
Your location
Your conversation history
Device identifiers or advertising IDs
Crash logs or analytics beyond what Apple provides to all developers via App Store Connect

5. Apple's Standard Data

Apple may collect certain diagnostic and usage data as part of the App Store and TestFlight platforms. This is governed by Apple's Privacy Policy, not this one.

6. Children's Privacy

Elowen is not directed at children under 13 and does not knowingly collect information from them.

7. Changes to This Policy

If this policy changes, the updated version will be published at this URL with a revised "Last updated" date. Continued use of the app after changes constitutes acceptance of the updated policy.

8. Contact

Questions about this policy can be sent to behnam.shakibafar@gmail.com.